
Your Questions, Answered
Below, I’ve answered some of the most common questions about my event registration and management services. Whether you’re curious about the range of services I offer, how I work with registration teams, or what to expect when planning an event with me, you’ll find helpful information here. If you don’t see your question listed, feel free to reach out directly—I’m always happy to provide more details.
Frequently Asked Questions
What Services do you Offer?
I specialize in comprehensive event registration management, from pre-planning to onsite execution. My services include global event registration, managing registration teams, building custom registration websites, coordinating housing and travel, creating event communications, Salesforce integration, and more. I also offer innovative solutions to boost team and event efficiency.
Can you handle both small and large events?
Yes, I manage events of all sizes, from small corporate gatherings to large-scale international conferences with thousands of attendees. My expertise ensures that no matter the size, your event registration process will be smooth and efficient.
What is included in your registration management services?
My services cover the entire registration process, including housing and travel coordination, ground transportation, registration website development, event communications, badge distribution, attendee support, and Salesforce integration. Additionally, I manage onsite processes like staff training, signage planning, and contingency plans.
How do you price your services?
Pricing is customized based on the scope of your project or event, the size of the registration team, and the specific services required. After discussing your event details, I’ll provide a detailed proposal with a clear breakdown of costs. Feel free to request a proposal to get started.
Do you manage the registration team as well?
Absolutely. I offer registration team management services, which include team training, staff planning, and onsite leadership to ensure the team runs efficiently. I make sure that everyone knows their role and that the registration process is handled smoothly from start to finish.
What types of events have you worked on in the past?
I have experience working on a wide range of events, including fundraisers, scientific forums, and corporate events with up to 60,000 attendees. You can view examples of my work on the Event Portfolio page.
Can you assist with international events?
Yes, I have extensive experience managing global events and working with diverse cultures. I ensure that your registration process is seamless, no matter the location or cultural considerations.
Do you offer onsite support during the event?
Yes, I provide onsite support to ensure that the registration process runs smoothly on the day of the event. This includes overseeing the registration team, managing attendee check-ins, troubleshooting issues, and ensuring efficient badge distribution.
How do you ensure cultural sensitivity for global events?
With over 25 years of experience working across different cultures, I understand the importance of cultural nuances in event planning. I customize my registration and communication processes to ensure they are respectful and appropriate for diverse audiences.
Can you integrate Salesforce or other CRM tools?
Yes, I can provide integration with Salesforce and other CRM tools to ensure efficient data management and attendee tracking throughout the registration process.
How do you keep the registration process organized?
I create detailed registration resource documents, including workback timelines, staffing plans, and contingency strategies. These documents ensure that everyone on the team knows their role and responsibilities, keeping the entire process organized and efficient.
Can you help with last-minute event changes?
Absolutely. I am experienced in handling unexpected changes and have contingency plans in place to adapt quickly. Whether it’s a change in registration numbers, attendee needs, or logistics, I work to ensure the event registration experience continues smoothly.
What tools or software do you use for registration management?
I work with a wide range of registration management platforms that track attendee data and streamline communication. I have also worked to integrate CRM via Salesforce into these registration platforms.